At The Body Shop Turkey, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that all customers should be able to enjoy a smooth, inclusive, and user-friendly experience when visiting www.thebodyshop.tr.

Accessibility is an ongoing priority for us, and we continuously work to improve the usability of our website for all users.

Our Commitment to Accessibility

We aim to make our website as accessible as possible by designing and maintaining it in a way that allows people with different abilities and needs to access information, products, and services without barriers.

Our goal is to ensure that:

• Content is easy to read and understand

• Navigation is simple and intuitive

• The website works with assistive technologies such as screen readers

• Users can interact with the site using different input methods

Accessibility Standards

We strive to design and operate our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for digital accessibility.

These guidelines focus on four key principles:

• Perceivable
  Information and user interface components are presented in ways users can perceive, including alternatives for non-text content.

• Operable
  Navigation and interface components can be operated using different devices and input methods, including keyboards.

• Understandable
  Information and operation of the website are clear, predictable, and easy to understand.

• Robust
  Content is compatible with a wide range of browsers, devices, and assistive technologies.

Accessibility Features

Our website may include features designed to improve accessibility, such as:

• Clear and consistent navigation

• Adjustable text size and contrast (depending on browser or device settings)

• Logical heading structures

• Compatibility with screen readers and assistive software

We continue to review and enhance these features as technology and standards evolve.

Ongoing Improvements

We recognize that accessibility is an ongoing process. We regularly review our website and make updates to improve accessibility, usability, and overall customer experience.

As new content, features, or technologies are introduced, we aim to ensure they meet accessibility standards wherever reasonably possible.

Limitations

While we strive to make all areas of our website accessible, some content or third-party tools may not fully meet accessibility standards. We are actively working to identify and address such issues where feasible.

Feedback and Assistance

We welcome feedback from our users on how we can improve accessibility. If you experience any difficulty accessing our website, encounter barriers, or need assistance with any part of the site, please let us know.

We will do our best to respond promptly and provide support.

📧 Email: info@thebodyshop.tr

When contacting us, please include details about the issue you encountered, such as the page or feature involved, so we can investigate and assist you more effectively.

Statement Updates

This Accessibility Statement may be updated from time to time to reflect improvements to our website or changes in accessibility standards.

Any updates will be published on this page.